Facebook-Integrated Seat Map
Granted U.S. patent #9,202,180 (w/2 others) for Facebook-Integrated Seat Map feature. Promoted social engagement by allowing fans to tag their seat location on an event map.
Early designs also allowed fans to friend & message other users via the seat map (as long as they had appropriate sharing permissions setup).
Responsible for feature conceptualization as well as initial user flows & designs.
Featured Press
“This is one of the most well received innovations Ticketmaster has announced in recent history and the response continues to be phenomenal”
Interview with Ticketmaster CEO Nathan Hubbard on the New Facebook Integration of Their Seat Maps
“At the client meeting in Orlando, a Miami Dolphins executive arched his eyebrows while studying the map, turned to his colleague and whispered, “This is sick.”
Ticketmaster Teams With Facebook So You Can Sit Next To Your Friends
“All seems lost, but worry not -- because Ticketmaster and Facebook have just joined forces to create a new feature that weds concert-going with social networking.”
Ticketmaster's interactive seat map brings Facebook stalking to concert venues
How It Worked
Walkthrough video by Gary Yu (Product Manager, Ticketmaster)
Cover photo credit: Alamy